Vip71's Privacy Policy —
Your Data, Our Responsibility

Introduction

Vip71 (https://vip71.app) is an online gaming platform serving users in Bangladesh and other countries. This Privacy Policy ("Policy") applies to our website, mobile app, and all related services.

We understand how sensitive your personal information is to you. That is why vip71 has treated privacy protection as a top priority from the very beginning. Reading this Policy will give you a clear picture of what we do — and do not do — with your data.

By creating an account on vip71 or using our services, you are considered to have accepted this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

What Information We Collect

Vip71 collects two types of data — what you provide directly, and what is generated automatically through your use of the platform.

What You Provide Directly:

• Full name and date of birth (required for age verification)
• Email Address & Mobile Number
• Residential Address
• National ID, passport, or driving licence details (for KYC verification)
• Payment details such as Mobile Banking/Nagad/Rocket account numbers
• Bank account details (where applicable)
• Messages sent via support chat or email

Automatically collected data:

• IP Address & Geographic Location
• Device type, operating system, and browser information
• Login and logout times
• Gaming history and betting transaction records
• Deposit & Withdrawal History
• Pages visited on the website and session duration
• Information collected through cookies and tracking technologies

How We Collect Information

Vip71 collects data through several methods. The main ones are:

• Registration Form: Information you provide when creating your account.
• KYC Verification: Documents submitted for identity verification purposes.
• Transaction Records: Automatic logs of deposit, withdrawal, and gaming activity.
• Cookies & Web Beacons: To enhance your browsing experience.
• Third Parties: Relevant information from payment processors or fraud detection services.
• Customer Support: Information shared when communicating with our support team.

How Your Information Is Used

Vip71 uses collected data only for specific, legitimate purposes. We never use your information for anything unnecessary.

Data Sharing Policy

Vip71 never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in certain limited circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket, and other payment gateways receive only the minimum information required to process your transactions.
• Identity Verification Services: Approved third-party verification providers for the KYC process.
• Legal Authorities: To relevant authorities when required by court order or legal obligation.
• Fraud Prevention: To regulatory authorities in cases involving money laundering or fraud investigations.
• Business Succession: In the event of a vip71 merger or acquisition, the new owner will also be bound by this Policy.

Cookie Policy

Vip71 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand which sections of our site are used most.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

Security Measures

Vip71 uses industry-standard security technology to protect your privacy. Our core security measures include:

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & IDS: To prevent unauthorized access.
• Regular Security Audits: By third-party security experts.
• Data Minimisation: Only the information that is strictly necessary is collected and stored.
• Staff Training: All staff receive regular training on data protection practices.

That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps to address it.

Your Rights

As a vip71 user, you have several rights over your own data:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: In certain cases, you can request that we limit how your information is processed.
• Right to Object: You have the right to opt out of marketing communications.
• Right to Data Portability: You can request a copy of the data we hold about you.

To exercise these rights, please contact our support team. We are committed to responding to your request within 30 days. Note that we may be legally required to retain certain data.

Children's Privacy

Vip71 is strictly operated for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory at registration.

If we inadvertently collect any information belonging to a minor, we will delete it and close the associated account as soon as we become aware. If you have information about this, please contact our support team.

Data Retention Period

Vip71 does not retain your data longer than necessary. Retention periods depend on the type of data and its purpose:

• Active account data: For the entire duration the account remains active.
• Transaction Records: A minimum of 5 years as required by law.
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 2 years after resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Policy Changes & Updates

Vip71 may update this Privacy Policy from time to time. Changes may be made due to legal updates, service changes, or security improvements.

For significant changes, we will post a clear notice on the website and notify you at your registered email address. Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

Reach out to us with any questions or concerns. We are always ready to assist you.